Legal notice
OVERVIEW
This website is operated by Quiet Thread. Throughout the site, the terms "we", "us" and "our" refer to Quiet Thread. Quiet Thread offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website.
Our store is hosted on Shopify Inc.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction.
For customers under 18 years of age: You must have a parent or legal guardian's permission to purchase or use our products. Parents and guardians accept full responsibility.
You may not use our products for any illegal or unauthorized purpose.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
Credit card information is always encrypted during transfer.
You agree not to reproduce or exploit any portion of the Service without written permission from Quiet Thread.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Information on this site is provided for general information only and may not always be current.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices and Services may change or be discontinued without notice.
SECTION 5 – PRODUCTS OR SERVICES
[Rewritten — original referenced a specific cosmetic product and made cosmetic-suitability disclaimers that don't apply to a craft/stitching book.]
Certain products may be available exclusively online and subject to our Refund Policy: https://quietthread.com/policies/refund-policy
Our stitch sampler books and craft goods are intended for personal, recreational use. As with any product involving needles or small components, please use care and supervise children during use. Quiet Thread makes no guarantees regarding specific outcomes, skill level achieved, or suitability for any particular purpose beyond general recreational crafting.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide accurate and up-to-date purchase and account information.
[Removed — the original required disclosure of "medical or allergy-related information," which applied to a skincare product and has no bearing on a craft book. If you later sell any product with a genuine allergen concern — e.g., specific fabrics, dyes — that's worth a tailored clause rather than reusing this one.]
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided "as is" without warranties.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party content or websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You grant Quiet Thread unrestricted rights to use submitted content without compensation.
SECTION 10 – PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy: https://quietthread.com/policies/privacy-policy
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and cancel orders at any time.
SECTION 12 – PROHIBITED USES
You may not use the site for unlawful, abusive, misleading, or harmful purposes.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and Products are provided "as is" and "as available."
In no case shall Quiet Thread, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any damages arising from your use of the Service or Products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Quiet Thread and its affiliates from any claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
Invalid provisions shall not affect the enforceability of remaining terms.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or Quiet Thread.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Quiet Thread.
SECTION 18 – GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of Ireland, with exclusive jurisdiction in Irish courts.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
SECTION 21 – PRODUCT USE AND ASSUMPTION OF RISK
[Rewritten — original was titled "Cosmetic and Skincare Products" and stated products were "cosmetic, not medical." Replaced with risk language appropriate to a physical craft product involving needles/small parts.]
All references to company responsibility, liability, disclaimers, warnings, assumptions of risk, indemnification, and acknowledgment apply to Quiet Thread and its Products.
You acknowledge that:
- Products may include needles, pins, or small components that require reasonable care in use and storage, particularly around children;
- Quiet Thread does not guarantee specific results, skill outcomes, or fitness for any purpose beyond general recreational crafting;
- Use of our Products is at your own discretion and risk;
- You release Quiet Thread from liability for injury or loss arising from ordinary use of the Products, except where such liability cannot be excluded by law.
SECTION 22 – ENHANCED LIMITATION OF LIABILITY
To the maximum extent permitted by law, Quiet Thread and all Quiet Thread Parties shall not be liable for any damages, injuries, or losses of any kind.
Maximum aggregate liability shall not exceed €50 or the purchase price, whichever is less.
SECTION 23 – INDEMNIFICATION FOR PRODUCT USE
You agree to fully indemnify Quiet Thread and the Quiet Thread Parties for any claims arising from Product use.
SECTION 24 – ACKNOWLEDGMENT
[Rewritten — original was titled "Acknowledgment and Informed Consent," a term normally used for medical/cosmetic procedures. Retitled and reworded to fit a physical product purchase rather than implying Quiet Thread requires "informed consent" in the clinical sense.]
By purchasing or using our Products, you confirm that you:
- Understand the general risks associated with handling needles, pins, and small components;
- Accept responsibility for supervising use, particularly by children;
- Release Quiet Thread from liability as described above;
- Agree to the indemnification terms in these Terms of Service.
CONTACT INFORMATION
Email: hello@quietthread.com Company Name: Quiet Thread Location: Ireland
Last Updated: 1st August 2026
These Terms of Service constitute the entire agreement between you and Quiet Thread regarding use of our website and Products.